Getting Started

Troubleshooting

TIAA and CREF accounts are now available on the NASDAQ quote service. New Quicken users, or existing users who create a new Quicken file and download data after Oct. 27, 2014, will not be impacted by this change.

If you began using Quicken before Oct. 27, 2014 and have investments in the TIAA or CREF accounts listed below, replace the old ticker symbol with the corresponding new ticker symbol in order to preserve your price history and receive up-to-date market data. Updating the ticker symbol(s) from the security list will update all contracts. (Scroll down for detailed instructions.)

ACCOUNT NAME OLD TICKER NEW TICKER
 
CREF Bond Market CREFbond QCBMRX
CREF Equity Index CREFequi QCEQRX
CREF Global Equities CREFglob QCGLRX
CREF Growth CREFgrow QCGRRX
CREF Inflation-Linked Bond CREFilb QCILRX
CREF Money Market CREFmony QCMMRX
CREF Social Choice CREFsoci QCSCRX
CREF Stock CREFstok QCSTRX
TIAA Real Estate TIAAreal QREARX

Note: If you have more than one security with the same ticker symbol, Quicken updates all of them, even if you ask to update only one. If you want to prevent this, you can edit the extra securities to remove their ticker symbols.

Steps to enter the ticker symbol for securities whose prices you want to download:

  1. Click the Investing tab.
  2. Click the Tools button, and choose Security List.
  3. Click the name of the security whose ticker symbol you want to change.
  4. Click Edit Security Details.
  5. In the Symbol field, delete the old ticker symbol and enter the new one.
  6. Click OK.
  7. When Quicken prompts you as to how you want to handle the price history, select Copy quotes from [old ticker] to [new ticker].

In Control of Your Account, Anytime

Take a guided tour of online access