After logging in, click Profile & Settings at the top of the page near your name and then select Edit My Contact Informationto make any needed changes. Your new information will be effective immediately. If you want to change your address on fewer than all contracts, or if you wish to enter a foreign address, please call a TIAA-CREF consultant at 800 842-2252 weekdays from 8 a.m. to 10 p.m. (ET) and on Saturdays from 9 a.m. to 6 p.m. (ET).
If you would like to change the address to which income payments are being sent, these types of changes must be processed by mail. Letters should be mailed to:
TIAA-CREF P.O. Box 1259 Charlotte, N.C. 28262 Please note your payout contract number(s) in your request.
Participants can change their name by downloading and completing a
Notice of Change of Name (PDF), or by writing a letter to TIAA-CREF that includes the following:
Previous name (printed or typed) and previous signature
New name (printed or typed) and new signature
Social Security Number or the Contract Number
Note: Supporting documentation is required to effect a name change. Supporting documentation could be one of the following (Marriage License, Divorcee decree, Adoption, Court Order) a copy of the court document will be sufficient proof to process a name change.
The letter should be mailed to:
TIAA-CREF P.O. Box 1259 Charlotte, NC 28201
If you own a Retail Class Mutual Fund account, you will need to complete a new application to change the registration on your account. In addition to the revised application, also include a letter of instruction stating the change of name and a signature in both your former and new name with a signature guarantee by an official bank representative who can verify your signature to one that is on file.