Contact Us

By Email

Participants
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Plan Administrations
Log in to send email, including institution-specific inquiries.

Guests
Send us an email with general questions about our products and services.

By Phone/Fax

Call 800 842-2252
MON - FRI, 8 AM - 10 PM (ET)
SAT, 9 AM - 6 PM (ET)
Automated service available 24/7. User Guide (PDF)

If you use a telecommunications service or TDD, call
800 842-2755.

International Callers
Find an AT&T international dialing guide .

Fax 800 914-8922
What can I request by fax?

By Mail

TIAA-CREF
P.O. Box 1259
Charlotte, NC 28201

For Overnight Delivery
TIAA-CREF
8500 Andrew Carnegie Blvd
Charlotte, NC 28262

Mutual Fund Accounts
TIAA-CREF Mutual Funds
P.O. Box 8009
Boston, MA 02266-8009

Participants

Retirement Plan and Individual Retirement Account (IRA) Questions
Please note that our busiest time is Monday
from noon to 2 p.m. (ET).

800 842-2252
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)

Retirement Plan and IRA Enrollment

800 842-2888
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)


TIAA-CREF Retirement Healthcare Plans

877 554-1004
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)


Emeriti Retirement Healthcare Plans

866 EMERITI (866 363-7484)
MONDAY - FRIDAY, 9 AM - 5:30 PM (ET)


Wealth Management Services

866 842-3519
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)


Brokerage Services

800 927-3059
MONDAY - FRIDAY, 8 AM - 7 PM (ET)


Retail Class Mutual Funds

800 223-1200
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
TIAA-CREF Mutual Funds
P.O. Box 8009
Boston, MA 02266-8009

Overnight Delivery
TIAA-CREF Mutual Funds
c/o Boston Financial Data Services
30 Dan Road
Canton, MA 02021-2809


Life Insurance

For an existing policy
877 694-0305
MONDAY - FRIDAY, 8 AM - 6 PM (ET)

For information or to apply for a new policy
877 825-0411
MONDAY - FRIDAY, 8 AM - 8 PM (ET)


After-Tax Annuities

For an existing contract
800 223-1200
MONDAY - FRIDAY, 8 AM - 6 PM (ET)

For information or to apply for a new contract
877 825-0411
MONDAY - FRIDAY, 8 AM - 8 PM (ET)


529 Education Savings

888 381-8283
MONDAY - FRIDAY, 8 AM - 8 PM (ET)


Home Loans

For callers within the US
855 842-2372

For international callers
1-215-842-2372

Monday – Friday 8am to 8pm ET
Saturday – Sunday 9am to 6pm ET


AARP College Savings Solutions from TIAA-CREF

866 717-9452
MONDAY - FRIDAY, 8 AM - 8 PM (ET)


Proceeds Plus - Service Related Inquiries

800 223-1200
MONDAY - FRIDAY, 8 AM - 6 PM (ET)

Proceeds Plus - Northern Trust

800 343-2551
MONDAY - FRIDAY, 8:30 AM - 7 PM (ET)


Beneficiaries

Check the status of a deceased client's account or to notify us of the death of a client.

888 380-6428
MONDAY - FRIDAY, 8 AM - 7 PM (ET)


Plan Administrators

Plan Sponsors with New Institutions
Learn more about establishing TIAA-CREF at your institution

888 842-7782
MONDAY - FRIDAY, 8 AM - 5 PM (ET)


Trust Services

Asset Management or Fiduciary Services

866 220-6583
MONDAY - FRIDAY, 9 AM - 6 PM (ET)

PARA ESPAÑOL

Llame al 800 842-2252, opción 9
-o-
Visite nuestro nuevo sitio web tiaa-cref.org/español