TIAA-CREF earned first place in a ranking of life insurance and annuity consumer web sites for the third quarter of 2012 by DALBAR, a financial services market research firm.
TIAA-CREF Life Insurance Company introduced enhanced websites dedicated to life insurance and after-tax annuities last year. The new sites are easier to navigate and provide richer educational content and planning tools to help clients learn about the products and make informed financial decisions.
DALBAR's WebMonitor program continuously analyzes financial services websites to evaluate their effectiveness in maximizing their online presence by incorporating content and functionality in a consistent, appealing and user-friendly manner. DALBAR’s criteria consist of five broad evaluation categories: Functionality, Usability, Behavior Centric, Consistency and Currency.
DALBAR develops standards for, and provides research, ratings, and rankings of intangible factors to the mutual fund, broker/dealer, life insurance, property and casualty, and managed account industries. Measurements include investor behavior, customer satisfaction, service quality, communications, Internet services and financial professional ratings.
About TIAA-CREF Life Insurance Company
TIAA-CREF Life Insurance Company (TC Life) is a wholly owned subsidiary of Teachers Insurance and Annuity Association (TIAA), part of the TIAA-CREF group of companies. Each of the foregoing is solely responsible for its own financial condition and contractual obligations. For its stability, claims-paying ability and overall financial strength, TIAA and TC Life hold the highest ratings currently awarded from all four leading independent insurance industry ratings agencies to insurance groups in the United States.1
1 TC Life holds the following ratings as a result of its relationship with TIAA: A.M. Best (A++ as of 9/14), Fitch (AAA as of 10/14), Moody's Investors Service (Aa1 as of 10/14) and Standard & Poor's (AA+ as of 10/14). Per S&P criteria, the downgrade of U.S. long-term government debt limits the highest rating of U.S. insurers to AA+ (the second-highest rating available). There is no guarantee that current ratings will be maintained. Ratings represent a company’s ability to meet policyholders’ obligations and claims and do not apply to variable annuities, mutual funds or any other product or service not fully backed by TC Life’s claims-paying ability.
Investment, insurance, and annuity products are not FDIC insured, are not bank guaranteed, are not bank deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.
All solicitations pertaining to a contract for insurance or annuity may only be handled by an agent or broker licensed to engage in the business of insurance in the state in which you reside.
Life Insurance and after tax annuities are issued by TIAA-CREF Life Insurance Company, 730 Third Avenue, New York, NY 10017.