Frequently Asked Questions

Help

• FAQs

Read frequently asked questions about account maintenance, features, transactions and more.

• Financial Strength

  Answers to questions about TIAA-CREF's financial strength and guaranteed payout and insurance protection.
  TIAA-CREF Addresses Questions Prompted by Recent Market Volatility
  

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• Forms

  Help with commonly asked questions about forms.
  Moving Money to Your TIAA-CREF Accounts
  Taking Money From Your TIAA-CREF Accounts
  Opening an Account
  Adding/ Changing Your Beneficiary
  General Tax Forms
  Maintaining Your Accounts
  

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• Personal Information

  How to update personal information.
  Updating Personal Information
  Retirement Accumulations in Divorce
  

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• Transactions

  Supporting information for frequently made account transactions.
  Loans
  Withdrawals
  529 Plans
  Mutual Funds
  Paying Insurance Premiums
  IRS Form 5498
  Tax Information
  

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• Account Features

  Help with setting up electronic transactions and using Quicken.
  E-Delivery
  Using Quicken
  

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• Technical Help

  Resolutions for common computer issues.
  Computer Requirements
  Troubleshooting
  

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• Ask TIAA-CREF

  TIAA-CREF professionals answer important questions for investors.
  Overview
  Annuities
  Asset Allocation
  The TIAA Traditional Annuity
  IRAs
  Is TIAA-CREF a Nonprofit Organization?
  Rebuilding Your Portfolio
  Saving During Volatile Times
  Rebalancing Your Portfolio
  

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