Skip Navigation

- Forms |
- Contact Us |
- FAQs |
- Protecting Personal Information

Home > Help & Resources > Contact Us

Contact Us

By Email

PARTICIPANTS Log in to send us a secure email. If you have not yet registered for online access, sign up now. PLAN ADMINISTRATORS Log in to send email, including institution-specific inquiries. GUESTS Send us an email with general questions about our products and services.

By Email

PARTICIPANTS
Log in to send us a secure email. If you have not yet registered for online access, sign up now.

PLAN ADMINISTRATORS
Log in to send email, including institution-specific inquiries.

GUESTS
Send us an email with general questions about our products and services.

By Phone

800 842-2252 MON - FRI, 8 AM - 10 PM (ET) SAT, 9 AM - 6 PM (ET) Automated service available 24/7 If you use a telecommunications service or TDD, call 800 842-2755. INTERNATIONAL CALLERS Find an AT&T international dialing guide.

By Phone

800 842-2252
MON - FRI, 8 AM - 10 PM (ET)
SAT, 9 AM - 6 PM (ET)
Automated service available 24/7

If you use a telecommunications service or TDD, call
800 842-2755.

INTERNATIONAL CALLERS
Find an AT&T international dialing guide.

By Mail

TIAA-CREF P.O. Box 1259 Charlotte, NC 28201 FOR OVERNIGHT DELIVERY TIAA-CREF 8500 Andrew Carnegie Blvd Charlotte, NC 28262 MUTUAL FUND ACCOUNTS For Mutual Fund Inquiries, use the address below.

By Mail

TIAA-CREF
P.O. Box 1259
Charlotte, NC 28201

FOR OVERNIGHT DELIVERY
TIAA-CREF
8500 Andrew Carnegie Blvd
Charlotte, NC 28262

MUTUAL FUND ACCOUNTS
For Mutual Fund Inquiries,
use the address below.

Participants

Retirement Plan and Individual
Retirement Account (IRA) Questions
Please note that our busiest time is Monday from noon to 2 p.m. (ET).

800 842-2252
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)

Retirement Plan and IRA Enrollment

800 842-2888
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)

Wealth Management Services

866 842-3519
MONDAY - FRIDAY, 8 AM - 10 PM (ET)
SATURDAY, 9 AM - 6 PM (ET)

Brokerage Services

800 927-3059
MONDAY - FRIDAY, 8 AM - 7 PM (ET)

Retail Class Mutual Funds

800 223-1200
MONDAY - FRIDAY, 8 AM - 10 PM (ET)

TIAA-CREF Mutual Funds
P.O. Box 8009
Boston, MA 02266-8009

OVERNIGHT DELIVERY
TIAA-CREF Mutual Funds
c/o Boston Financial Data Services
30 Dan Road
Canton, MA 02021-2809

Life Insurance or After-Tax Annuities
For an existing policy or contract:

800 223-1200
MONDAY - FRIDAY, 8 AM - 6 PM (ET)

For information or to apply for a new policy or contract:

877 825-0411
MONDAY - FRIDAY, 8 AM - 8 PM (ET)

529 Education Savings

888 381-8283
MONDAY - FRIDAY, 8 AM - 8 PM (ET)

Proceeds Plus - Service Related Inquiries

800 223-1200
MONDAY - FRIDAY, 8 AM - 6 PM (ET)

Proceeds Plus - Northern Trust

800 343-2551
MONDAY - FRIDAY, 8:30 AM - 7 PM (ET)

Beneficiaries

Check the status of a deceased client’s account or to notify us of the death of a client.

888 380-6428
MONDAY - FRIDAY, 8 AM - 7 PM (ET)

Plan Administrators

Plan Sponsors with New Institutions
Learn more about establishing TIAA-CREF at your institution

866 861-2249
MONDAY - FRIDAY, 8 AM - 5 PM (ET)

Trust Services

Asset Management or Fiduciary Services

888 842-9001
MONDAY - FRIDAY, 9 AM - 6 PM (ET)

Para Español
Llame al 800 842-2252, opción 9
-o-
Visite nuestro sitio web
tiaa-cref.org/español

ADVICE
NEED FINANCIAL HELP?
Schedule a personalized advice consultation Right Arrow

Find a local TIAA-CREF office Right Arrow

Contact Us

Contact Us

Other TIAA-CREF Resources