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Plans with more than 250 participants
You can send TIAA-CREF computer files following our standard format, and containing the information necessary to identify your remittance and how it should be applied. Our file exchange facility extracts the data directly from your institution’s payroll system, saving you time and eliminating the paperwork associated with manual reporting.

If your institution has more than 250 participating employees, we offer:

  • A Web Center service that allows you to send TIAA-CREF an electronic payroll data file of your institution's remittance information using TIAA-CREF's standard layout file.
  • A file exchange feature to transmit a remittance file from your payroll system, using TIAA-CREF's standardized format. After remitting a list using the file exchange method, you can use our Remittance EFT feature to send your payment electronically, too.
  • Payments are effective the next business day if entered prior to 4 pm ET and the amount of your payment equals the total amount of contributions on your remittance file.

Benefits


The first step is to create the proper file layout. Once the file is in the proper layout and you have downloaded the real data and saved it, the next step is to retrieve it so it can be sent. Selecting the "Upload File" button will allow you to send the file.

This will take you to File exchange Upload page.

A history of previously submitted files will appear to provide you with an audit trail. A status indicator of "Sent" indicates that you have sent TIAA-CREF a file. A status indicator of "Received" indicates that TIAA-CREF has loaded your file to the remittance processing systems. Before your participants see their contributions your payment must also be received by TIAA-CREF. It is very important that your payment equal the amount of contributions on your remittance file.

Type appropriate path/drive and file name or click "Browse" button to select appropriate remittance file from your systems directory.

IMPORTANT: You cannot change the file name in the "Select file" box. The file name must be established during your payroll process when it is saved to your directory. If you request a file to be sent that cannot be identified by your system (i.e., you typed in the wrong path and file name) you will have sent TIAA-CREF a blank file.

You can provide comments in the description field such as: payroll description and date.

Click "Upload file(s)" button to deliver your remittance file to TIAA-CREF.

Once your remittance file is successfully sent to TIAA-CREF you will receive the following acknowledgement.

Verify that your acknowledgement indicates a file size other than a "0KB" size. If it indicates a "0KB" size than you have probably sent TIAA-CREF a blank file due to miss spelling of the file name or not identifying the correct path/drive that the file is located in. You will need to re-send the correct file.

You may continue working in Administrator Web Center or logoff of File Exchange by clicking "Logout".

If you click "Return to File Exchange" you will return to the File exchange page where you can transmit another file or view the history of remittance files that you previously sent.

TIAA-CREF will complete the remittance process once the payment for the remittance is received. It is important that the total amount of contributions on your remittance file equal the amount of payment you send TIAA-CREF.


Tricks of the Trade
     Getting started
     Sending a file online
     Online data entry
     Remittance processing