Contact Us

By Email

General inquiries
For general questions about our products and services, company policies and other matters.

Accounts and services inquiries (Requires login.)
For TIAA-CREF participants with questions about accounts or personal information.

Institution-specific inquiries (Requires login.)

By Phone — U.S.

• Asset allocation
• Fund transfers
• Accumulation balances and last premium credited
• Prerecorded information about CREF account performance
• TIAA interest rates and additional amounts

1 800 842-2252
Available 24 hours a day.

For the hearing impaired
If you use TDD or a telecommunications service, please call 1 800 842-2755.

Retirement plans
1 800 842-2776
Monday - Friday, 8 a.m. - 10 p.m. (ET)
Saturday, 9 a.m. - 6 p.m. (ET)

Please note that our busiest time is Monday from noon to 2 p.m. (ET).

Individual Retirement Accounts (IRAs)
1 800 842-2888
Monday - Friday, 8 a.m. - 10 p.m. (ET)
Saturday, 9 a.m. - 6 p.m. (ET)

Brokerage Services - Advice & Investment Services
1 800 927-3059
Monday - Friday, 8 a.m. - 7 p.m. (ET)

Mutual funds
1 800 223-1200
Monday - Friday, 8 a.m. - 10 p.m. (ET)

Life insurance or after-tax annuities
1 877 276-9429
Monday - Friday, 8 a.m. - 8 p.m. (ET)

For service on existing life insurance policies, our representatives are available from 8 a.m. - 6 p.m. (ET)

Trust Services
(asset management or fiduciary services)
1 888 842-9001
Monday - Friday, 9 a.m. - 6 p.m. (ET)

Advisor Services
1 888 842-0318
Monday - Friday, 8 a.m. - 7:30 p.m. (ET)

Plan Administrators
1 888 842-7782
Monday - Friday, 8 a.m. - 8 p.m. (ET)

• Institutions with less than $25 million in assets: Call 1 888 842-7782, Monday through Friday, from 8 a.m. to 8 p.m. (ET).
• Institutions with more than $25 million in assets: Call Lawrence Loomis at 1 800 842-2009, ext. 4839.

By Phone — International

Find an AT&T international dialing guide.

By U.S. Mail

Correspondence about products and services (other than mutual funds):

TIAA-CREF
P.O. Box 1259
Charlotte, NC 28201

Correspondence about TIAA-CREF Mutual Funds:

TIAA-CREF Mutual Funds
P.O. Box 8009
Boston, MA 02266-8009

For overnight delivery:

TIAA-CREF Mutual Funds
c/o Boston Financial Data Services
30 Dan Road
Canton, MA 02021-2809